Privacy Policy

Last updated: April 2026

House Mazur Limited (“we”, “us”, “our”) treats all client and enquiry information with discretion. We collect and use personal data only where necessary to operate our business and deliver our services.

This policy explains how we collect, use and protect your information when you visit our website or contact us.

1. Who We Are

House Mazur Limited is a London-based company specialising in the sourcing, specification, manufacture and installation of natural stone.

Contact details:
House Mazur Limited
Abbey House, 25 Clarendon Road, Redhill, Surrey, England, RH1 1QZ
Email: info@housemazur.com

2. Information We Collect

We collect information where it is relevant to an enquiry, project or the operation of our website.

Information you provide

  • Name

  • Email address

  • Phone number

  • Project details, specifications or enquiry information

  • Any information included in correspondence with us

This information is typically provided when you submit a contact form, email us, or communicate with us directly.

Information collected automatically

  • IP address

  • Browser type and version

  • Pages visited and time spent on the website

  • General location data (derived from IP address)

This information is collected through cookies and analytics tools, including Google Analytics.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and assess project requirements

  • Communicate with you in relation to potential or ongoing work

  • Deliver and manage our services

  • Maintain internal records

  • Analyse and improve the performance of our website

We do not sell, rent or trade personal data. We do not use personal data for third-party advertising.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Legitimate interests — to operate our business, respond to enquiries and improve our services

  • Contract — where processing is necessary to enter into or fulfil a contract

  • Consent — where required, including for non-essential cookies

5. Sharing Your Information

We share information only where necessary.

This may include:

  • Consultants, contractors and specialist suppliers engaged in the delivery of a project

  • Professional advisers

  • Service providers supporting our website and systems (including hosting and analytics providers such as Google)

All third parties are required to process data securely and only in connection with the services they provide.

6. International Data Transfers

Some service providers may process data outside the United Kingdom.

Where this occurs, appropriate safeguards are in place to ensure that personal data is handled in accordance with UK data protection law.

7. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data: up to 24 months

  • Client and project data: retained in line with contractual, legal and operational requirements

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent where applicable

Requests can be made to: info@housemazur.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Cookies and Website Tracking

Our website uses cookies and similar technologies to:

  • Support core website functionality

  • Analyse website usage and performance (including through Google Analytics)

These technologies may collect information about how you interact with the website, including pages visited and time spent on the site.

You can control or disable cookies through your browser settings. Where required, non-essential cookies will only be used with your consent.

10. Data Security

We take appropriate technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this policy from time to time. The current version will always be available on our website.

13. Contact

House Mazur Limited
Email: info@housemazur.com